Friday, January 23, 2009

PFC Interview

To further prepare oneself for the interview, one needs to speak more with people from the banking industry especially those in bank sales environment. Hear about the culture of bank sales, what the expectations are, what the sales targets are, what the working hours are, what the stresses are, what the incentives are etc, get a clearer picture of what it is like in a bank sales working environment.
Go to any bank branch when you are free and observe the PFCs in action. Watch how they behave towards their customers, pay attention to their tone of voice when they speak with customers, take note of their body language (but dont do it too directly = )because it might make the security personnel suspicious). Perhaps take a queue no and ask them about certain bank products that you are interested in.
Of course, not all trained PFCs working in branches are really professional, in fact, some are far from it, even losing out to newly-trained PFCs.
Bank sales is really about a person's nature. If one is a service-oriented, customer-oriented and hardworking person with a passion for the banking industry and in particular, sales, then half the battle's won.

No comments: