Saturday, June 6, 2009

Extended Banking Hours

These days, one can get to bank at branches of a few banks after office hours and even on weekends. I went into one lately and noticed that at about 5pm-6pm on a weekday evening, there are not many people around. Only the tellers serving one or two customers and some people using the ATMs. The RMs and PFCs were at their desks doing their paper-work and no one (ie First Impression Officers) was even around to greet customers.
Not sure if this is an effective move by the banks.

No comments: