When sales numbers are down, who should shoulder the bulk of the blame? Are the sales people to blame? or the management team?
I would say it is the latter rather than the former. Most people would think that the sales folks on the ground are the ones who are at fault, I beg to differ. Senior management staff are the ones who are mainly at fault. If their sales team is not performing, then it is their job to make them perform. If the sales team fails repeatedly, then the senior management team should be removed.
It is the same in sports management. When a football team does badly, the manager gets the sack. This is however not the case in most work places. Senior management will put the blame on some poor performing sales people and remove them from their jobs, instead of rightfully accepting the blame themselves.
2 comments:
ya no such thing as a bad soldier but there are bad officers.
That's right. Although there are some bad hats among workers on the grd, the officers (bosses) are the ones who should handle the situation and motivate them in the right ways so that all success.
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