Thursday, June 11, 2009

Hero vs Zero

In the sales environment, one moment you can be a hero (ie when you are bringing in good sales volumns), the next moment you could be zero (ie when you are not performing and do not have sufficient sales).
So to maintain a consistent amount of sales, you have to work hard at times and smart at times too. For those of you who are in sales and in particular, banking sales, you will know exactly what I am talking about.
Because of this, many choose the path of mis-selling, ie they overpromise customers and sometimes hide certain pieces of important information from customers with the aim of securing the sale. To me, this is a No-No, do not do that. You are only asking for trouble. Your reputation is at stake. Integrity is of utmost importance!

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